We ship Australia wide and use Australia post for all orders.
Orders are processed within 2 business days. Occasionally there might be delay during peak seasons or if we are experiencing high volume of orders. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you as quick as possible. Please note, orders are not processed on weekends or public holidays.
We use flat rate shipping satchels or boxes for bulk orders.
For orders under 3Kg- $10
For orders over 3Kg to 5kg - $20
For order over $5kg
For delivery time frames, please refer here
Kidzyz will provide a full refund for Faulty Goods, Goods not as described.
We do not provide a refund on change of mind items.
Please read all descriptions, colours, sizes carefully before placing your order. Coloured photos may be shown to display detail however no items are shipped painted.
Return postage will not be paid by kidzyz and in all instances it is customer responsibility.